The NACC Personal Support Worker Program (often referred to as the PSW Program) is a Post-Secondary Program Type dedicated to educating and training individuals who aspire to become frontline care-provider professionals in the healthcare field. Rooted in theoretical concepts and hands-on lab experience, the program imparts practical skills, essential skills, and a keen understanding of applicable legislation and best practices in the industry. Personal support workers provide care to individuals in diverse care settings, from long-term care homes to community health care environment facilities, supporting their quality of life through personal care, responsive behaviours management, and client-centered and client-directed care.

Overview of the NACC Personal Support Worker Program
The NACC Personal Support Worker Program trains students to become competent caregivers with the skill set needed to offer life care, supportive care, and RESTORATIVE CARE to dependent individuals across a wider range of community setting and institutional setting. The programs at Ontario College Certificate level blend theoretical knowledge with hands-on experience, fostering an environment where each worker develops the confidence and competence to handle routine activities and specialized tasks.
Providing care to clients in nursing homes, retirement homes, long-term care facilities, or other healthcare industry environments requires empathy, effective communication skills, and thorough knowledge of fundamental knowledge in areas like disease prevention, body mechanics, psychological concepts, and behaviours in clients. Graduates of the PSW Program frequently find a rewarding career path where they collaborate with an interprofessional team or multidisciplinary care team member, fulfilling employer expectations set out in employer job descriptions.
Curriculum Overview
The PSW curriculum is framed by evidence-based practices, focusing on practices in pandemic planning, applicable legislation (including Long-Term Care Homes Act, privacy legislation), and concepts like autonomy of clients. It ensures that each student gains interpersonal skills for therapeutic communication and skill in addressing responsive behaviours and situations of abuse with professional tact. This robust instruction also underscores the importance of personal support worker role boundaries, client with medication following, and household management services.
Key Topics Covered
- Fundamental knowledge of BODY SYSTEMS and common diseases
- Medication administration routes and control measures
- Critical thinking and time management in care provision
- RESTORATIVE CARE approaches for illness and ongoing conditions
- Care to individuals requiring specialized palliative care or living with mental health illness
- Safe environment strategies, current infection prevention, and practices for disease prevention
- Persuasive Approaches and supportive approaches to ensure a comfortable environment and maintain professional boundaries
Program Fees and Financial Aid Options
Since the NACC Personal Support Worker Program is an Ontario College Certificate, colleges may set tuition according to Program Status and relevant program start dates. Typically, an application fee (e.g., time of application submission$855) and other administrative charges apply. International Students and domestic students can pursue financial aid through government-sponsored student loans, services such as scholarships, or bursaries from private organizations. Various service coverage options, including sponsorships from employer policy or family caregivers, can also reduce the fee at time of enrollment.
Career Opportunities for Graduates
Graduates enter a demand career market in the healthcare field, poised to become crucial members of service teams in:
Personal Support Worker Roles
In these roles, personal support workers handle personal care tasks like bathing, grooming, and assisting with instrumental activities that maintain daily living. They might work in retirement homes, long-term care facilities, or community setting to provide care to individuals experiencing conditions such as brain injury, mental health issues, or other common disabilities. They coordinate with health professional staff to follow a tailored plan of care for each relevant client.
Specializations Available
Some PSWs focus on sensitive palliative or palliative care, supporting care of people in end-of-life stages. Others develop a niche in substance abuse or psychiatric conditions management. In certain facilities, PSWs assist with adult day programs, offering supportive care and stimulating activities for those with conditions like dementia. This broad range of specialization allows PSWs to pick a domain that matches their interests and the employer demands outlined in specific employer job descriptions.
Admissions Requirements
Pursuing the NACC Personal Support Worker Program involves meeting specific admission requirements.
Academic Criteria
Most colleges, including Central College, stipulate a basic knowledge in English and possibly background in health or body sciences. Prospective students are asked to provide grades or transcripts illustrating their capacity to handle the course load, and some institutions may require proof of English competency for International Students. Achieving this requirement ensures readiness for engaging with materials such as theoretical knowledge and Theoretical concepts.
Non-Academic Criteria
Applicants may need to fulfill pre-placement requirements, like providing a Vulnerable Sector check or updated immunizations to ensure safe behaviours in clinical settings. Some programs also mandate a brief orientation or interview to gauge an applicant’s interpersonal skills and readiness for dealing with family and relationships with clients in care within care settings such as nursing homes and hospital care settings.

Course Offerings by Term
The PSW Program typically spans multiple academic terms. Course sequences may vary, but below is a representative layout:
Fall Term Courses
In this term, students build a solid foundation in basic concepts such as body mechanics, concepts of assistance, and the psychological concepts fundamental to forging an environment for clients that respects family values. Topics may include:
- Foundations for Personal Support Worker
- Fundamental knowledge of common alterations and life-threatening illness
- Communication skills: verbal, non-verbal, and therapeutic communication
Winter Term Courses
The second term usually expands into practical skills involving medications and medication administration across various routes of administration. Courses might delve into:
- Mental health issues and psychiatric conditions
- Behaviour in clients experiencing chronic diseases
- RESTORATIVE CARE and concepts of violence (e.g., situations of abuse)
- Clinical placement readiness and hands-on lab experience
Spring Term Courses
The final stretch often emphasizes advanced practice skills, family characteristics in care contexts, and person-centred care for specialized groups, including those with substance abuse backgrounds or brain injury. Typical classes:
- Personal care interventions in Simulated patient care situations
- Community health care environment approaches
- Safety, privacy legislation, and legal frameworks like the Long-Term Care Homes Act
- Consolidation of theoretical concepts and hands-on experience through a practicum placement
Professional Placement Opportunities
A crucial pillar of the PSW Program is the Clinical placement or practicum placement that supplies students with direct contact in institutional setting or community setting. By partnering with a placement agency, schools ensure that each student can refine essential skills in a real-world environment. This may include an unpaid placement at long-term care facilities, supportive housing units, or hospital care settings. Such experiences reinforce boundaries of knowledge gained in the classroom, bridging the gap between theoretical knowledge and actual incidents of day-to-day care.
Pathway Options for Further Education
Continuing Education Opportunities
After successful program completion, graduates may pursue Sutherland Programs, specialized courses at Durham College, or bridging to Cestar College advanced health programs, possibly culminating in additional qualifications that pave the way for career expansion. Certificate program expansions focusing on palliative approach or family caregiver dynamics can deepen the scope of PSW practice.
Career Advancement Pathways
Ambitious personal support workers often move into advanced roles like multidisciplinary care team member coordinator, community health care environment advocate, or even shift toward health professional roles requiring more specialized credentials. Some Cestar College Graduate professionals continue onto Collège Boréal forme des professionnelles et professionnels or move into bridging programs aimed at nursing or other allied health fields.
Importance of English Proficiency
Strong communication is vital for interacting with families in communities, medical staff, and relevant client groups. PSWs engage in tasks requiring precise document findings, from changes in conditions to new instructions for medications. English competency ensures that effective communication skills remain consistent, reducing the margin for error in tasks like client with medication following or responding to behaviour in clients experiencing mental distress.
Impact on Student Preparedness
Those lacking confidence in English competency can face challenges in clinical communication, especially during Simulated patient care situations or while drafting a care plan for a competent client. As a remedy, colleges often provide ESL support or bridging modules to confirm International Students and local learners are equipped to handle advanced program content.
Skills Developed Throughout the Program
Personal support workers gain multi-faceted skills reflecting the scope of practice:
- Interpersonal skills for forging trust-based relationships with clients
- Knowledge of common alterations, common disabilities, and diseases
- Approaches for ensuring safe environment protocols in accordance with practices in pandemic planning
- Time management strategies to juggle routine activities under pressing schedules
- Persuasive Approaches and supportive approaches to handle care within care settings with empathy
- Critical thinking capacity to address urgent issues and employ control measures
Long-term Benefits of the Program
Mastering these competencies benefits not only your professional journey but also your personal life. As care demands evolve—due to rising mental health issues, aging populations, or shifting family caregiving roles—PSWs with these essential skills become even more relevant. This fosters a promising career trajectory and heightened job security in a sector recognized for its ongoing need for qualified, compassionate, and adaptable caregivers.
Why Choose Central College for Personal Support Worker Program?
Nestled in the heart of Mississauga, Central College blends academic rigor with community-centric support. Our Program Contacts assist with program start dates and tracking Program Status so you always remain informed. We collaborate with industry experts to ensure up-to-date service plan modules that reflect current issues and emerging trends in care for families or dependent individuals.
At Central College, learners engage in:
- Hands-on lab experience that simulates authentic care scenarios
- Partnerships with placement agencies for robust practical placements
- Access to comprehensive campus resources, such as the Student Association and the Student Building, ensuring you thrive both academically and socially
By enrolling in our PSW Program, you join a supportive environment that nurtures your passions and fosters personal and professional development, preparing you thoroughly for the 2024-2025 academic year and beyond.

Conclusion
The NACC Personal Support Worker Program stands as a crucial stepping stone into the healthcare realm, equipping students with practical skills, theoretical knowledge, and the adaptability required to deliver person-centred, holistic health care. With each term, from Fall through Spring, learners expand their mastery of fundamental knowledge in personal care and clinical best practices. By focusing on empathy, effective communication skills, and professional integrity, graduates become accountable persons dedicated to improving the quality of life for those in need. At Central College, your journey toward a rewarding career as a PSW starts now, bridging knowledge with hands-on experience and forging an impactful professional path.