The Personal Support Worker (PSW) certification from Central College, Mississauga offers a transformative educational journey for those seeking a rewarding career in healthcare. This comprehensive program equips students with essential skills to provide compassionate care to individuals with diverse needs across various healthcare settings. Through a balanced blend of theoretical knowledge and practical experience, the NACC-approved PSW program prepares graduates to excel in this in-demand field. As the healthcare landscape evolves, skilled PSWs remain crucial to delivering quality care in long-term care facilities, retirement homes, and private residences, making this certification a valuable stepping stone for those committed to making a meaningful difference in others’ lives.
Fundamental Healthcare Knowledge
The PSW certification at Central College provides students with fundamental knowledge essential for delivering effective care. The program curriculum covers the basics of anatomy and human body systems, giving students a solid understanding of how the body functions. This knowledge forms the foundation upon which other healthcare skills are built.
Students develop a comprehensive understanding of:
- Common disorders and ongoing conditions that affect clients
- The effects of illness on individuals and their families
- Age-related changes and how they impact care needs
- Common allergies and appropriate responses
- Body mechanics for safely assisting clients
- Common disabilities and appropriate supportive approaches
This theoretical knowledge ensures that graduates possess the level of knowledge necessary to understand client needs and provide appropriate care. The program offers a wealth of knowledge about the biopsychosocial approach to care, recognizing that physical health is interconnected with psychological and social well-being.
Personal Care Skills
A core component of the PSW certification involves developing proficiency in providing personal care services. Students learn to assist clients with activities of daily living, promoting dignity and independence while offering necessary support.
The personal care skills gained include:
- Assisting with personal hygiene tasks, including oral care and perineal care
- Supporting skin care to prevent complications
- Providing hair care according to client preferences
- Assisting with routine activities like dressing and grooming
- Helping with feeding and nutrition needs
- Supporting mobility through assistance with walking and range of motion exercises
Through hands-on practice in our state-of-the-art learning environment, students develop the dexterity skills needed to perform these fundamental tasks with confidence and competence. The program emphasizes the importance of maintaining client dignity during all personal care activities.
Clinical Skills and Safety Practices
Safety is paramount in healthcare settings, and our PSW program places strong emphasis on clinical skills that protect both clients and caregivers. Students learn essential safety protocols and clinical procedures that are vital in healthcare environments.
Key clinical skills covered include:
- Infection control methods and universal precautions
- Safe physical lifts and transfers
- Medication administration versus assistance understanding the scope of practice
- Taking and recording vital signs
- Recognizing and reporting changes in client condition
- Creating and maintaining a clean working environment
Students learn to evaluate adherence to safety practices and develop the ability to identify potential risks. These skills are practiced extensively during the clinical component of the program, ensuring graduates can maintain a comfortable environment for clients while following employer policies and professional boundaries.

Specialized Care Approaches
The PSW certification prepares students to provide specialized care for individuals with diverse needs. Through comprehensive curriculum coverage, students develop skills to support clients with specific conditions or in particular care settings.
Specialized care skills include:
- Supportive approaches for clients with cognitive impairments
- Assisting individuals with physical disability
- Providing palliative care with a compassionate palliative approach
- Supporting clients with psychiatric conditions and mental health illness
- Addressing the needs of clients with substance abuse issues
- Understanding affective disorders and appropriate interventions
Students learn the risk of suicide assessment and intervention protocols, as well as how to provide support for clients in various stages of growth and development. The program addresses the impact of disability on family relationships and teaches students to respect cultural values and client preferences when delivering care.
Household and Environmental Management
PSWs often assist clients with maintaining their living environments, particularly in private homes and community care settings. The program equips students with household management skills that complement direct care services.
Students develop competencies in:
- Light house cleaning and maintaining a safe home environment
- Meal planning and preparation, including knowledge of balanced menus
- Laundry and clothing care
- Organization of health information and medications
- Time management for efficient completion of household activities
- Concepts of maintenance for client living spaces
These household management services enable clients to remain in their preferred environments with appropriate support. Students learn concepts of assistance that promote client independence while ensuring basic needs are met.
Communication and Interpersonal Skills
Effective communication is crucial in the healthcare field, and our PSW program places significant emphasis on developing strong interpersonal skills. Students learn to communicate with clients, families, and healthcare professionals in a variety of situations.
Communication skills developed include:
- Therapeutic communication techniques
- Conflict resolution strategies
- Client-directed care approaches
- Professional communication with other healthcare team members
- Documentation and reporting
- Cultural sensitivity and respect for diversity
Students gain practical strategies for communicating with clients experiencing anxiety or cognitive challenges. The program addresses communication with Indigenous peoples and other cultural groups, promoting respect for diverse backgrounds and approaches.
Ethical Practice and Professional Conduct
Professional ethics form a cornerstone of quality healthcare delivery. The PSW certification ensures students understand ethical principles and professional expectations in healthcare settings.
Ethical practice components include:
- Understanding professional boundaries
- Recognizing and addressing concepts of client abuse and violence
- Respecting client rights and autonomy
- Maintaining confidentiality and privacy
- Adhering to legal requirements in healthcare
- Following employer job descriptions and expectations
Students explore topics related to family violence and learn appropriate responses within their scope of practice. The program emphasizes the importance of consistent evaluation of care delivery against ethical standards and evidence-based practices.
Clinical Placements and Practical Experience
The PSW certification at Central College includes substantial practicum placement components, providing invaluable experience in real-world healthcare environments. These placements bridge the gap between classroom learning and professional practice.
Clinical experiences include placements in:
- Long-term care homes and nursing homes
- Retirement homes with varying levels of care
- Community care settings
- Adult day programs
- Private homes through community organizations
Through these placements, students gain hands-on experience working with diverse clients and health conditions. The clinical component allows students to apply theoretical knowledge and develop practical skills under the guidance of experienced instructors and healthcare professionals. This real-world experience is essential for building confidence and competence before entering the workforce.

Career Preparation and Professional Development
Beyond care-specific skills, the PSW certification prepares students for successful career development in the healthcare field. The program includes components focused on employment readiness and professional growth.
Career preparation includes:
- Resume building and job search techniques
- Interview preparation
- Understanding employer expectations
- Knowledge of potential employers and care settings
- Networking with healthcare professionals
- Continuing education opportunities
Central College’s Career Services support students in finding job opportunities upon graduation. The program discusses the wide range of environments where PSWs can work and the broad range of services provided in different settings. Graduates receive a digital credential recognized by employers across Ontario.
Why Choose Central College, Mississauga
Central College, Mississauga stands apart from other career colleges like Canadian All Care College, Alpha Career College, Willis College, and Evergreen College through our distinctive approach to PSW education. Our 25-week accelerated program offers a dynamic learning experience with several key advantages:
Unlike A1 Global College or CDI College, Central College boasts industry-experienced instructors who bring valuable insights from their careers in healthcare settings. Our instructors, like Lisa Brown and Raj Patel, provide mentorship beyond textbook education, sharing real-world perspectives on working with clients experiencing various conditions.
Our program uses a hybrid learning model that combines online theoretical components with extensive hands-on practice in state-of-the-art clinical settings. This hybrid program approach accommodates diverse learning styles while ensuring students develop essential skills through practical application.
Central College maintains strong relationships with healthcare employers throughout Ontario, including long-term care facilities, nursing homes, and community organizations. These partnerships create opportunities for practicum work experience and often lead to offers of employment for our graduates.
Our comprehensive curriculum exceeds minimum standards, incorporating additional skills that give our graduates a competitive edge. We place special emphasis on holistic health care and the biopsychosocial approach, preparing PSWs who understand the whole person, not just physical needs.
The Financial Aid Office provides support for domestic and international students seeking to manage educational investments. For international students, we offer guidance on meeting admission requirements including English competency verification and assessment of foreign credentials.
Admission and Program Requirements
Prospective students interested in the PSW certification at Central College must meet several admission requirements:
- Ontario Secondary School Diploma or equivalent (mature student options available)
- Clean Medical Report prior to clinical placements
- Immunization status verification
- Criminal record check for working with vulnerable populations
- English language proficiency
The program requires full-time equivalent post-secondary study, with multiple days of commencement throughout the year. Academic requirements include maintaining a minimum mark in core subjects to progress through the program.
Before practicum placements, students must complete all administrative requirements and demonstrate competency in essential skills. The program includes consistent evaluation through performance demonstrations and assessment of abilities beyond dexterity skills.
Unique Program Features
Central College’s PSW program stands out with several distinctive features that enhance the learning experience:
- An optional bridging program for those with relevant work experience
- A Fast-Track PSW program option for students with healthcare backgrounds
- Integration of digital health technologies in the curriculum
- Focus on client preferences and personalized care approaches
- Emphasis on restorative care practices
- Exploration of community support services and resources
Our program addresses key topics such as the effects of illness on both individuals and their families, supporting clients through life-threatening illness, and providing care across the life cycle. We prepare students for the emotional aspects of care work, including supporting clients through palliative stages.

Industry Relevance and Employment Outlook
The demand for PSWs continues to grow across Ontario, creating excellent employment opportunities for qualified graduates. Central College maintains strong connections with long-term care homes, retirement facilities, and community care agencies that regularly seek our graduates.
Our program aligns with current industry needs, addressing:
- The increasing demand for home and community-based care
- The growing complexity of care needs in aging populations
- The rise of family caregiver support roles
- The integration of technology in care delivery
Graduates from Central College’s PSW program enter a field with substantial job security and opportunities for advancement. Many graduates find employment immediately upon completion, with some receiving job offers during their clinical placements.
Conclusion
The NACC PSW Certification at Central College, Mississauga provides far more than job training—it offers a transformative educational journey that prepares students to make meaningful contributions to healthcare. Through our comprehensive curriculum, experienced instructors, and extensive clinical opportunities, students develop technical skills alongside the compassion and ethical awareness essential to this vital role. Graduates emerge ready to provide dignified, professional care across diverse settings while building rewarding careers in a growing field. For those seeking to make a difference in the lives of vulnerable individuals while securing stable employment, the PSW certification at Central College represents an exciting road to a fulfilling future in healthcare.