In today’s rapidly evolving healthcare landscape, the demand for skilled Personal Support Workers (PSWs) has never been higher. As our population ages and healthcare needs become more complex, qualified PSWs are becoming essential frontline care-providers in various healthcare settings. Central College, Mississauga offers a comprehensive certificate program designed to equip students with the theoretical knowledge, practical skills, and interpersonal skills needed to excel in this rewarding career. Our eight-month PSW program provides a perfect balance of classroom learning, simulated patient care situations, and clinical placements to ensure graduates are fully prepared to meet the challenges of this vital profession. If you’re considering a career in healthcare that makes a meaningful difference in people’s lives, read on to discover why Central College should be your first choice.

Understanding the Role of a Personal Support Worker
The PSW program at Central College provides a strong foundation in life care and the provision of care to clients, focusing on restorative care and person-centred care. Through persuasive approaches, students learn to effectively manage behaviours in clients, becoming competent members of the health care team. The program offers a wider range of practice strategies, including working with clients experiencing mental health issues, and is designed to meet the needs of current students as they embark on their studies. Field placements, arranged through placement agencies, ensure real-world experience from the commencement of study, with program start dates aligning with the 2024-2025 academic year. As part of the Faculty of Applied Health & Community Studies, the program prepares students for a successful career, offering opportunities to become a multidisciplinary care team member, while the Student Association Transition helps students adjust to their college experience. With future employment opportunities in mind, this post-secondary program ensures students are well-prepared for the challenges of supporting individuals in a variety of care settings, including those requiring long-term care. Students also have the chance to gain practical skills through the Sutherland Programs and Foundations for Personal Support Workers II.
What Does a PSW Do?
Personal Support Workers play a crucial role in the healthcare system by providing compassionate care to individuals who need assistance with routine activities of daily living. Their responsibilities encompass personal care, supportive care, and sometimes medication administration following employer policy and under the supervision of a health professional. PSWs work within the scope of practice established by applicable legislation and employer job descriptions.
Where Do PSWs Work?
PSWs find employment in diverse healthcare environments, including:
- Long-term care homes
- Retirement homes
- Hospitals
- Private homes
- Community settings
- Supportive housing
- Adult day programs
The Growing Demand for PSWs
The demand for PSWs continues to increase across Ontario and beyond. With an aging population and evolving healthcare needs, qualified PSWs enjoy excellent employment prospects. Long-term care facilities, community care providers, and care agencies are constantly seeking competent, well-trained Personal Support Workers to join their teams.
The Central College PSW Program Advantage
Comprehensive Curriculum
Our Ontario College Certificate program provides fundamental knowledge and skills in all aspects of the personal support worker role. The curriculum is designed to address current issues in healthcare while preparing students for the practical realities of the workplace.
Balanced Learning Approach
The program offers a perfect blend of:
- Theoretical concepts and knowledge
- Hands-on activities in simulated environments
- Clinical practice in actual healthcare settings
- Collaborative activities with peers and healthcare professionals
Expert Faculty
Our instructors bring extensive experience from various healthcare settings, combining academic expertise with real-world knowledge of the field. They understand the academic demands of the program and provide supportive guidance throughout your studies.
State-of-the-Art Campus Facilities
The Hazel McCallion Campus offers modern learning environments equipped with the latest technology and resources. Our simulated care settings allow students to practice skills in a safe environment before entering clinical placements.
Program Structure and Content
Foundations for Personal Support Workers
The program begins with establishing basic knowledge of the human body, common diseases, and psychological concepts that form the basis for providing holistic health care. Students develop an understanding of:
- Basic anatomy and body systems
- Common alterations in health
- Mental health illness and substance abuse
- Human development across the lifespan with activities appropriate to each stage
Person-Centered Care Principles
Central College emphasizes a client-centered and client-directed care approach that respects the autonomy of clients and their families. Students learn about:
- The importance of family values and cultural practices
- Establishing respectful partnerships with clients
- Creating a comfortable environment for clients
- Supporting the dignity and independence of each individual
Practical Care Skills Development
Students gain hands-on experience with essential personal care interventions including:
- Assisting with routine activities of daily living
- Supporting clients with medication following strict protocols
- Implementing supportive approaches for clients exhibiting responsive behaviours
- Providing care to individuals experiencing physical or cognitive challenges
- Offering sensitive palliative care to those with life-threatening illness
Professional Practice and Communication
The program emphasizes the development of:
- Effective communication skills for working with clients and the healthcare team
- Professional boundaries and ethical practice
- Time management and organizational abilities
- Documentation and reporting practices
Health and Safety Protocols
Students receive thorough training in:
- Current infection prevention and control measures
- Food safety practices
- Practices in pandemic planning
- Safe client handling techniques
- Creating a safe environment for both clients and caregivers
Clinical Placements: Real-World Experience

Diverse Clinical Settings
Our program includes extensive clinical placements in various healthcare environments, giving students practical experience in:
- Long-term care facilities
- Community agencies
- Institutional settings
- Supportive housing environments
Supervised Learning
During your clinical placements, you’ll work under the guidance of experienced health care professionals who provide feedback and support as you apply your classroom learning to real-world situations.
Building Professional Relationships
Clinical placements offer opportunities to:
- Function as a member of an interprofessional team
- Develop relationships with clients in a professional context
- Network with potential employers
- Gain insights into different workplace cultures and approaches
Four-Week Placement Course
Our program culminates with an intensive four-week placement course that consolidates your learning and prepares you for seamless transition to employment.
Support for International Students
Dedicated International Student Services
Central College welcomes international students and provides specialized support services to help them succeed. Our International Student Office offers:
- Assistance with international transcripts evaluation
- Guidance on student visas and permits
- Cultural transition support
- Language support when needed
- Contact International office for specific inquiries
Pathway to Canadian Employment
For international students seeking careers in Canada, our PSW program provides:
- Recognized credentials valued by Canadian employers
- Understanding of Canadian healthcare systems and standards
- Knowledge of applicable legislation including privacy legislation
- Networking opportunities with healthcare employers
Career Outcomes and Opportunities
Immediate Employment Prospects
PSW graduates from Central College enjoy excellent employment prospects, with many receiving offers of employment even before graduation. The demand career allows graduates to be selective about their workplace environment.
Career Advancement Pathways
The PSW certificate can serve as a foundation for further education in health studies or related fields. Many graduates later pursue:
- Additional healthcare certifications
- Diplomas in related healthcare fields
- Specializations in areas like brain injuries or palliative care
Competitive Advantage in the Job Market
Central College graduates stand out to employers because of their:
- Thorough understanding of evidence-based practices
- Experience with current issues and approaches in healthcare
- Strong practical skills honed through extensive clinical practice
- Professional conduct and interpersonal skills
Program Requirements and Admissions
Academic Requirements
Prospective students should have:
- Ontario Secondary School Diploma or equivalent
- Grade 12 English or equivalent
- Minimum mark requirements for certain courses
- For those without these prerequisites, Academic Upgrading options are available
Non-Academic Requirements
Before clinical placements, students must complete pre-placement requirements including:
- Current flu vaccine and other immunizations
- CPR certification
- Criminal background check
- Health assessment
Application Process
The program has multiple start dates throughout the year. Domestic Students and international students have slightly different application processes, with details available through Program Contacts or Student Achievement & Records.
Why Choose Central College, Mississauga
Excellence in PSW Education
While other colleges like Mohawk College, Fanshawe College, Durham College, and Alpha Career College offer PSW training, Central College stands apart with:
- Higher instructor-to-student ratios for personalized learning
- More extensive clinical placement opportunities
- State-of-the-art facilities at our McCallion Campus
- Strong industry connections leading to better employment outcomes
Student Success Focus
Our commitment to student learning goes beyond the classroom. The Student Association and Student Building provide resources and support for your academic journey. Our approach emphasizes:
- Supportive learning environment
- Additional help through modules students can access anytime
- Regular progress assessment and feedback
- Preparation for the realities of workplace expectations
Industry-Recognized Quality
Healthcare employers recognize Central College graduates for their:
- Thorough understanding of the plan of care concept
- Ability to function effectively within a multidisciplinary care team
- Mastery of therapeutic communication techniques
- Commitment to client/resident-centered care
Comprehensive Program Coverage
Our program addresses all aspects of PSW practice including:
- Instrumental activities of daily living support
- Understanding disease prevention strategies
- Knowledge of growth and development on families
- Competence in handling situations of abuse according to protocol
- Implementing household management services when appropriate
Practical Learning Experiences
Simulated Practice Settings
Before entering clinical settings, students practice in controlled environments where they can:
- Master personal care techniques
- Learn proper body mechanics
- Develop confidence in care delivery
- Receive feedback in a supportive atmosphere
Collaborative Learning Approaches
Our program incorporates:
- Group projects that mirror healthcare team dynamics
- Case studies based on relevant client scenarios
- Role-playing exercises to develop communication skills
- Peer learning activities that enhance understanding
Technology-Enhanced Learning
Students benefit from:
- Online resources that supplement classroom learning
- Virtual simulations of complex care scenarios
- Digital documentation practice
- Access to the latest healthcare technology
Preparing for Professional Practice
Understanding Regulatory Frameworks
Students gain knowledge of:
- The Long-Term Care Homes Act and its implications
- Privacy legislation affecting healthcare delivery
- Professional standards and expectations
- Ethical frameworks guiding PSW practice
Developing a Professional Identity
Throughout the program, students are guided in:
- Becoming an accountable person within the healthcare system
- Establishing appropriate professional boundaries
- Practicing within defined scopes of practice
- Contributing meaningfully to the interprofessional team
Cultural Competence and Diversity
Our program emphasizes:
- Respect for diverse cultural practices and traditions
- Adapting care approaches to individual preferences
- Recognizing the impact of lifespan development on individual development
- Building respectful relationships with clients from all backgrounds

Conclusion
Choosing Central College, Mississauga for your PSW certification means investing in a program that thoroughly prepares you for a meaningful and in-demand career in healthcare. Our comprehensive approach combines theoretical knowledge with extensive practical experience, ensuring you develop the competence and confidence needed to provide excellent care to individuals in various healthcare settings. From our expert faculty and state-of-the-art facilities to our strong industry connections and commitment to student success, Central College offers the ideal environment to launch your career as a Personal Support Worker. As healthcare needs continue to evolve, Central College graduates stand ready to make a positive difference through compassionate, skilled care delivery that improves quality of life for vulnerable individuals in our communities.